Shipping policy

We are committed to delivering your EWOT System safely and efficiently. Please read the following information regarding our shipping process. 

Order Processing

Once your order is placed, you will receive an order confirmation by email.

Orders are typically processed within 1–3 business days after payment has been successfully received. Orders placed on weekends or public holidays will be processed on the next business day.

In the event of unexpected delays, we will notify you as soon as possible.

Shipping

We currently ship across India through trusted courier and logistics partners.

Estimated delivery times vary depending on your location:

  • Metro cities: 4–5 business days

  • Other locations: 6–8 business days

  • Remote areas: Delivery may take additional time depending on courier availability.

Delivery timelines are estimates and may vary due to factors beyond our control, including weather conditions, transportation delays, public holidays, or other unforeseen circumstances.

Shipping Charges

We offer FREE shipping on all EWOT System orders across India.

Any additional shipping charges, if applicable for special delivery requests or remote serviceable locations, will be communicated to you before your order is confirmed.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking details.

You can use the tracking number to monitor your shipment through the courier partner's website.

Delivery

Please ensure that the shipping address, contact number, and other delivery details provided during checkout are accurate.

If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the shipment may be returned to us. Any additional shipping charges incurred for re-delivery may be the responsibility of the customer.

Damaged or Missing Shipments

Please inspect your package upon delivery.

If your shipment appears damaged, or if any items are missing, please send us an email at hello@turbooxygen.in within 48 hours of receiving your order. Where possible, include photographs of the package and the product to help us investigate the issue promptly.

Delays Beyond Our Control

While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • Natural disasters
  • Transportation disruptions
  • Government restrictions
  • Public holidays
  • Courier service interruptions

We appreciate your patience in such situations and will work closely with our logistics partners to deliver your order as quickly as possible.

Need Assistance?

If you have any questions regarding your order or shipment, please contact us at hello@turbooxygen.in.